Live phone ordering agents
AI agents answer real business calls, speak naturally, answer menu questions, collect details, and capture structured orders.
Private onboarding for production-ready call flows
AI phone agents that can actually take the call.
VoxNimbus gives local businesses a live voice agent that answers calls, understands the menu or workflow, captures the right details, and hands the result back to your team without turning every phone call into a tiny operational adventure.
- 24/7
- phone coverage
- Live
- inventory-aware calls
- Human
- handoff when callers ask
Platform
A voice agent stack for real operational calls.
The service is restaurants-first today, but the foundation is built for any repeatable call workflow: intake, ordering, questions, qualification, and handoff.
Menu-aware conversations
Inventory and menu data stay connected to the call flow, so the agent can quote available items, prices, categories, and prep instructions.
Reliable and secure by design
Carrier-grade call handling, real-time speech AI, and secure access controls — built to answer every call, every day.
Controlled rollout
Private onboarding keeps every business configured carefully and tested before calls go live.
Use cases
One platform. Every call your business takes.
Each of these is a conversation flow assembled in the Studio. Start with the call that costs your team the most, then add the rest.
Restaurants & markets
Phone ordering
Take pickup and delivery orders from the live menu — items, modifiers, availability, totals, and caller details captured on every call.
Hospitality
Reservations & waitlist
Book tables, quote wait times, and handle cancellations or party-size changes without pulling staff off the floor.
Scheduling
Appointment booking
Salons, clinics, and auto shops: check availability, book or reschedule, and confirm — around the clock.
Front office
AI receptionist & after-hours
Greet callers, answer the basics, take messages, and transfer to a person the moment the call needs one.
Field service
Job intake & quote requests
Plumbers, HVAC, landscaping: capture the address, the issue, and the urgency so every lead arrives ready to schedule.
Multi-location
Centralized answering
A dedicated agent per location with location-aware hours, menus, and routing — rolled out and managed centrally.
More flows teams build in Studio
Hours, location & FAQ answeringOverflow when every line is busyAppointment reminders & confirmationsOrder status lookupsPatient intake & refill requestsLead capture & qualification
How it works
From phone number to captured order.
VoxNimbus handles the messy parts: live conversation, menu awareness, accurate order capture, and simple controls for the business team.
01
Connect a phone number
Keep your existing business number — calls connect to VoxNimbus and the conversation happens in real time.
02
Load the live menu or inventory
Keep the agent grounded in the current menu, pricing, availability, categories, and special instructions.
03
Tune the agent script and voice
Shape the greeting, voice, conversation flow, and business rules — no technical setup on your side.
04
Capture orders, transcripts, and handoff data
Review the captured order with customer details, line items, totals, transcript context, and downstream handoff.
Conversation Studio
See the whole conversation. Shape every step.
Every agent follows a conversation flow you can actually see: the greeting, what to ask, how orders are confirmed, and when to bring in a person. Adjust it on a visual canvas and publish when it's ready — no code, no tickets.
Drag-and-drop conversation steps on a visual canvasChat with your changes before they ever take a callTry a draft on a real phone line, then publish with one clickStart from proven templates or build from scratch
Ready when your calls are
Start with one high-value call flow. Expand from there.
The best voice agents do not try to be everything on day one. They take one important workflow, make it reliable, then grow into more calls as the team trusts it.
What setup includes
Invitation-only setupConfiguration managed with our teamPause phone ordering any time with one switchEvery order captured with details and a transcriptOrder handoff by email, text, or your existing systems
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